How Do China's Internet Courts Work?
January 22, 2019 | BY
Frank Zhuang &Tony TangFrank Zhuang, counsel, and Tony Tang, associate of FenXun Partners, Shanghai share with China Law & Practice the practicalities and functionality of having a litigation procedure done through internet courts in China, and the future of internet courts.
HOW DO CHINA'S INTERNET COURTS WORK, FROM A PRACTICAL PERSPECTIVE? WHAT ARE THE PROCEDURES, IF A CASE IS HEARD AT AN INTERNET COURT?
Currently, there are three internet courts in the PRC, located in Hangzhou (established in August 2017), Beijing (established in September 2018) and Guangzhou (established in September 2018). An internet court is an online branch of the PRC court system that caters to the increasing number of online disputes. Aside from the special focus on internet-related cases, the greatest breakthrough with internet courts is their innovative operation mechanism. In these courts, all traditional procedures, including filing cases, collecting materials, scanning evidence, and even trial hearings could be finished through the internet.
The specific procedures adopted by these three internet courts are almost identical. A party that intends to file a case may do so by simply uploading the case filing materials through the internet court's online system. Upon entering their details on the registration page and verifying their real name and voice, the plaintiff can file a lawsuit with the court by filling out the requisite online form.
After a case is successfully filed online and the plaintiff pays the litigation fee, the pre-trial mediation will be arranged. The mediator can contact the parties and mediate the case through the court's WeChat app and/or online platform so that the parties do not need to physically attend the court hearing. If the mediation fails, the case will be formally submitted to the Case Filing Division of the internet court.
During the hearing, the internet court will first verify the identities of the litigants. In some cases, if any party challenges the authenticity of evidence submitted by the other party, the judge may, after being authorized by the relevant party, directly retrieve case-related information in relation to specific transactions from the database of other government departments and even companies (e.g., relevant e-commerce platforms).
After the hearing is concluded, the judges make their judgments and send the court decisions through email, text message and/or WeChat message.
WHAT TYPES OF CASES HAVE YOU TRIED USING INTERNET COURTS?
The Chinese courts are organized into a four-level system, which includes the Supreme People's Court (the highest level) and the local people's courts (the High People's Courts, the Intermediate People's Courts and the grassroots people's courts). The internet courts belong to the grassroots people's courts, which are the lowest level and deal with cases involving very small disputed amounts and simple situations. As such, most litigants in cases submitted to internet courts are inclined to file their cases directly without the help of lawyers. Indeed, we have not yet represented clients in any case that went to trial in internet courts.
HOW DO LAWYERS REGISTER WITH THE INTERNET COURT SYSTEM?
The establishment of internet courts is an innovation that integrates the judicial system and internet technology. Although we have not represented any client in internet courts, our lawyers have registered their information in the internet court system. To complete the registration, a lawyer needs to verify their mobile phone number and Alipay account in the system. Completing the registration allows the lawyer to file cases and use the internet court system's other functions. Generally speaking, the registration process is pretty straightforward and easy to handle.
DO CLIENTS HAVE THE OPTION TO CHOOSE BETWEEN FILING A CASE IN A CONVENTIONAL CHINESE COURT AND IN AN INTERNET COURT?
Yes. Each case may have various characteristics and could reflect different connection points linking to different jurisdictions. Unlike the level of jurisdictions and exclusive jurisdictions of relevant PRC courts, so far, there are no mandatory requirements for parties to file cases before internet courts. In other words, clients do have the option to choose between conventional courts and internet courts if both of them have jurisdiction over the case.
HOW DOES THE BLOCKCHAIN TECHNOLOGY FIT INTO THE LITIGATION PROCEDURES?
Unlike conventional courts, all internet court procedures can be conducted online, including filing cases, submitting evidence, cross-examinations, trials and even electronic delivery of the court decisions. Moreover, internet courts can share big data and useful information with other systems by using the blockchain technology. Particularly in a fact-finding procedure, if the litigants have different opinions on the evidence, judges could refer to information stored in other online platforms, such as e-commerce shopping platforms, to verify the authenticity and legitimacy of each piece of evidence.
WHAT ARE THE MAIN PROCEDURAL DIFFERENCES BETWEEN TRIALS IN A CONVENTIONAL COURT AND THOSE IN AN INTERNET COURT?
The major differences between conventional courts and Internet courts are set out below:
CONVENTIONAL COURT | INTERNET COURT | |
Case filing | Going to the court in person to file the case unless the court accepts mailed filings. Litigation fees shall be paid in cash or via bank transfer. | Completing the registration and real name authentication online and submitting the case filing form and evidence through the online system. Litigation fees shall be paid online (WeChat Pay, Alipay). |
Pre-trial mediation | The parties need to go to the court room in person, whereupon the mediator holds the mediation with the parties face to face. | The mediator contacts the parties online, or through telephone or video for mediation. |
Court hearing | The parties need to go to the court room in person at a scheduled time. | The parties participate in the hearing procedure through conference call or video conference at flexible times and locations. |
Evidence exchange and court's investigation on fact-finding | The judge checks the originals of the evidence and issues the Investigation orders if necessary in order to authenticate relevant evidence. | In addition to the evidence submitted by the parties, the judge may directly refer to the information stored in other online platforms for evidence authentication. |
Delivery of judgment | The judge issues the judgment or verdict in the traditional way, and delivers via courier or mail. | The judge generates the judgment or verdict online, and delivers it via email, text message and/or WeChat message. |
WHAT TYPES OF CASES ARE ACCEPTED BY INTERNET COURTS AND WHAT TYPES ARE NOT?
As far as we understand, the scope of cases which can be accepted by internet courts include, but are not limited to, disputes arising from internet copyright infringement, contract and product liability disputes arising from online shopping, disputes over internet service contracts, and disputes arising between borrowers and financial institutions who sign and fulfill loan contracts over the internet.
WHAT ARE THE CHALLENGES FACING LITIGANTS WHEN GOING THROUGH INTERNET COURTS?
The biggest challenge we expect is the reliability of the online system. When filing cases, uploading evidence and attending online court hearings, litigants must have stable internet access. This means a reliable network infrastructure is the basis of internet courts. Moreover, internet courts require litigants to have the basic capability to use relevant technology and devices (e.g., computers and scanners). Therefore, it will be a challenge for someone who is not so educated or familiar with the use of relevant technology and devices (e.g., elderly people) to take advantage of the convenient internet court procedures.
THE HANGZHOU INTERNET COURT HAS BEEN RUNNING FOR A YEAR AND A HALF NOW – WHAT ARE THE BENEFITS?
Judges in internet courts could connect parties from any place in the PRC through the internet to hear cases. This innovative trial mode breaks time limits and ensures that parties are no longer confined to a fixed time and place to participate in a trial. Such an intelligent trial system also liberates judges from heavy work. The average time for a court to open a case in an internet court is only 28 minutes, and the average time period for a case to be decided in an internet court is only 20 days, which includes a 15-day period for evidence proof. Recent news released by Xinhua indicates that, as of January 8, 2019, the Guangzhou Internet Court has accepted 1,861 cases and concluded 951 cases during its first 100 days.
DO YOU THINK OTHER COUNTRIES WILL ADOPT CHINA'S VERSION OF INTERNET COURTS?
It is really hard to assess whether the internet courts in China will be adopted in other countries. The main reason for the success of internet courts is they help improve the e-commerce environment in China. Hence, with developments in global e-commerce, some other countries will likely borrow ideas from China's internet court system and establish similar systems in the future.
Frank Zhuang, counsel
Tony Tang, associate
FenXun Partners
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