Opinions on Improving the Systems of First Approach and Advance Compensation Payment of Business Operators of the Consumption Stage to Duly Protect the Lawful Rights and Interests of Consumers

关于完善消费环节经营者首问和赔偿先付制度切实保护消费者合法权益的意见

Mall, market and platform business operators may be liable for advance payment of compensation to consumers.

(Issued by the State Administration for Industry and Commerce on March 4 2015.)

(国家工商行政管理总局于二零一五年三月四日公布。 )

Gong Shang Xiao Zi [2015] No.36

工商消字 [2015] 36 号

Administrations for industry and commerce and market supervision administrations of the provinces, autonomous regions, municipalities directly under the central government, cities with independent development plans and sub-provincial level municipalities:

各省、自治区、直辖市及计划单列市、副省级市工商行政管理局、市场监督管理部门：

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